Success stories

“22% increase in sales over a three-year period” -- LexisNexis

“Our appointments more than doubled in less than four weeks, and our sales grew by 20% within six weeks.” -- Rex Caswell, Director of U.S. Sales Force, OneSource Information Services

“70% increase in revenue in the first month.” -- Bowne Printing

“By the end of the eight-week program, total appointments had risen to 268, a 670% increase! Total load value had increased to 152.2, a 910% jump.” -- Clearnet (now Telus Mobility)

“A must for any sales organization or sales team. I have been using this system personally for over eight years, and from the date of training have not had a negative year. The Chevron LM’s that are using this system as a management tool for their sales team have all had growth in the last two years.” -- Dan Dineen (DPDI) , ChevronTexaco

“In the five weeks following the program's initial delivery, total first appointments rose by 80%, activity at all stages of the sale grew by 90%, and total pipeline revenue values grew by 66%.” -- Steve Grassie, Mitel Networks Vice President for North America

“D.E.I.’s training is a guaranteed winner.” -- Andrea Becker-Arnold, Director

“10-37% increase in sales among six sites over two years.” -- Six Flags

“Since we implemented DEI's telesales training program in our outbound telesales centers a year ago, we've seen measurable increases in dials and sales…. We have received great feedback from all of our associates, from new hires with no sales experience to veterans with 20 or more years of experience.” -- Tracey Starr, National Sales Training Manager, Boise Office Solutions

COMMENTS ABOUT DEI TRAINING

Transcontinental Ottawa, Feb. 21, 2007

I felt it was very positive and motivational.

I thought the training was excellent. He really gets you pumped.

I learned it's critical to define the next step in prospect management and reach agreement on the right product, price, person and time. Having criteria to determine if an agreement was made will help me be honest and truthful about my prospecting and time management. Overall, I enjoyed the training and found Dons lessons to be userful and practical.

I did not realize the impact of the one-day session we had last year, until Don started through the training. Much more of it had stayed with me and been integrated into the way I sell, and want to sell, than I had realized. I also found myself ready to make a greater commitment to his techniques.

DEI training is the best sales training I have ever had. As a seasoned sales rep, he showed me HOW to break through the barriers that I had created for myself and how to get out of my own way when I am making first contact with new clients. The training also addressed the HOW of finding time to get to potential new clients when I am already busy.

I think the training was excellent! Don had some great skills and tips to share with us!

I find the DEI approach the most practical and relevant sales training I've been exposed to. No smoke and mirrors, here are the questions you need to get answered (get agreement on) before you can do business. If you don't have definitive answers you are just hoping you can do business.

A very definitive and exact method for prospecting and for developing sales habits. I'll stick with it!

Here is a letter of reference from one of our clients

May 10, 2006

Dear Don,

Recently, we had the pleasure of working with you and your company to deliver an on-site professional sales training course. From start to finish the process was a very positive experience that was highly motivating and useful. .

In the past, we had engaged with other training organizations and found their “cookie-cutter” approach to selling good in theory but difficult to apply to our own selling methodology. We were impressed that your organization took the time to understanding our challenges and build a program that addressed our particular issues. Your consultative approach was greatly appreciated and it gave me the confidence that I needed to know that your message would be appropriate for our own business model.

With the level of preparation taken, the training went exceptionally well and was perfectly aligned to enhance how we sell product. Without exception, it was felt that your approach to selling and your techniques would be easily incorporated into our own model and would help to overcome the approach issues and roadblocks that we had been experiencing.

But it didn’t end there. You continued to work with us to monitor our progress, to make adjustments where necessary and to reinforce our continued commitment to follow through on the techniques that had been explained to us. In this particular situation, theory without practice would have been wasted time and investment. This step forced us to be accountable and to try the new processes and prove to ourselves that the techniques work.

Now that we have been using your techniques for several months, we are realizing the benefits and seeing results. With your prospecting techniques, our inside sales team are making more calls, having greater success and are better organized and empowered to handle the calls.

Your professionalism, dedication and time- tested skills are effective and well worth the investment, but it is your personality and ability to connect with us that earned our respect and very favorable impression of you and your company.

We have already signed on for additional training and coaching and it is my hope that we will continue to view you as an extension of our own sales organization for years to come.

We are truly satisfied customers!

Sincerely,

Andrea Blaylock
Director, WW Sales Operations 


Another letter of reference from one of our clients

As a top Montreal web design company specializing in web development, Internet Marketing and network solutions, Kezber i Solutions has to keep up with the competition by applying an aggressive sales strategy. Don Mersereau’s sales training program has been decisive in achieving our sales goals.
 
From interactive sales training classes to effective cold calling techniques, our sales team has benefited from DEI Ottawa’s professional sales training. Our sales team has learned a new and useful way of writing a sales script that enhances our sales skills and diminishes shyness as well. We also learned how efficient prospect management was key in maintaining successful sales relationships. In addition, Don Merseareau’s cold calling techniques were very helpful as they eradicated our sales team’s shyness and apprehension while giving them confidence and volubility. What's more, our employees learned to thrive on their individual strength to achieve sales success.

With his techniques and professional sales training, Don Mersereau has helped our sales team be the most productive it has ever been. We would definitely recommend DEI Ottawa’s profession team sales training for any company that need to get its sales in shape.

Alan Kezber,
Président, Kezber i Solutions